SHIPPING & RETURNS
When you place an order:
Once your order is placed you will receive confirmation that your order has been received.
You will receive tracking details once your order has been dispatched.
Can I Cancel My Order
Once your order is in the processing stage we are not able to cancel it. You can return your package within 14 days after you have received it. The package must be unopened.
Please note that return costs are to be covered by the purchaser and not by Mojia Australia
How Long Will It Take To Ship My Order
Once your order is placed, it will be shipped within 2 – 5 business days.
How Is My Order Sent
Mojia Australia uses Australia Post with tracking for domestic, New Zealand, and International customers.
Additional Fees – Taxes, Duties, Customs
Taxes and Custom duties are imposed by the government of your country.
You are responsible for any duties or taxes incurred. If unsure, please check with the appropriate department in your country.
Note: If you refuse delivery or your shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties, and taxes.
Please note there may be some delays due to COVID-19